Customer Service Center

Customer Service Center

Welcome to the Contact Us Center! If you have questions on any of the following, call 1-888-251-6253 to speak to a live customer service representative, toll free, 7 am – 7 pm CST. Translators are available when contacting customer service.

  • Benefit questions
  • Claim questions
  • Change of address
  • Requesting a new ID card
  • MyAccount assistance
  • General questions

If you have questions on any of the following, please fill out the form below. You will receive a response within 48 to 72 business hours

Enrollment questions Life

Status Changes

*indicates a required field

Need Support or Answers?

Check out our FAQ page, Phone: 1-888-251-6253 or click below

Need Help?
  • Need an ID Card?

    Once you have access to MyAccount, you can print your ID card instantly. This card will have everything you need, including: your name, policy number, and ID number.

    Choose
  • Review Brochures and Flyers

    You will find everything you will need to know about your policy in your plan brochure such as eligibility, effective and termination dates, plan benefits, any exclusions or limitations, and instructions on how to file a claim.

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  • Find a Doctor, Hospital or Lab

    Welcome to the Find a Doctor, Hospital or Lab Center! Whether you're looking for a doctor, hospital, laboratory, or even medical equipment and supplies, we have the information you need.

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